At 989ph, your privacy is something we take seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a 989ph player based in the Philippines.
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
These highlights summarize our key privacy commitments. Please read the full policy below for complete details.
989ph uses industry-standard SSL encryption and secure server infrastructure to protect your personal and financial data from unauthorized access at all times.
989ph will never sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the 989ph platform and services.
As a 989ph player, you have the right to access, correct, and request deletion of your personal data at any time, subject to our legal and regulatory obligations.
989ph processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
989ph uses cookies to improve your browsing experience and analyze platform usage. You can manage your cookie preferences at any time through your browser settings.
You can opt out of 989ph marketing communications at any time by contacting our support team or using the unsubscribe link in any promotional email we send you.
989ph ("989ph," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the 989ph online gaming platform at 989ph.net (the "Platform"). This Privacy Policy ("Policy") describes how 989ph collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform and related services.
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. By registering for a 989ph account or using the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Policy should be read together with our Terms & Conditions, which govern your use of the 989ph Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
For the purposes of the Philippine Data Privacy Act of 2012, 989ph acts as the personal information controller in respect of the personal data it collects from players and visitors to the Platform. As the personal information controller, 989ph determines the purposes and means of processing your personal data.
If you have any questions, concerns, or requests relating to the processing of your personal data by 989ph, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.
989ph collects the following categories of personal data from players and Platform visitors:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number (e.g., Philippine passport, SSS, UMID, PhilSys ID) |
| Contact Data | Email address, mobile number, residential address (including city, province, and postal code within the Philippines) |
| Account Data | Username, encrypted password, account preferences, communication preferences, responsible gaming settings |
| Financial Data | GCash number, PayMaya account, bank account details (BDO, BPI, Metrobank), transaction history, deposit and withdrawal records |
| Gaming Data | Betting history, game session logs, wagering patterns, bonus usage, win/loss records |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, referring URLs |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions |
| Verification Data | Copies of government-issued identification documents submitted for KYC verification |
989ph collects personal data through the following means:
989ph uses your personal data for the following purposes:
989ph processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
989ph does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third parties with whom 989ph shares personal data are required to process such data in accordance with applicable data protection laws and 989ph's data processing requirements.
989ph retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
In general, 989ph retains player account data for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and applicable gaming regulatory requirements. Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
Where personal data is no longer required for any lawful purpose, 989ph will securely delete or anonymize such data in accordance with our data retention and disposal procedures.
989ph uses cookies and similar tracking technologies on the Platform to enhance your user experience, analyze Platform performance, and support our security and fraud prevention measures. The types of cookies we use include:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 989ph Platform.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 989ph:
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified requests within thirty (30) days in accordance with applicable Philippine law.
989ph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 989ph will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act of 2012.
The 989ph Platform is strictly intended for adults aged 21 years and above in accordance with Philippine gaming regulations. 989ph does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete such data and close the associated account.
If you believe that a minor has registered on the 989ph Platform, please contact our support team immediately at [email protected].
The 989ph Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the 989ph Platform. 989ph is not responsible for the privacy practices of any third-party websites or services, and we encourage you to review the privacy policies of any third-party sites you visit.
989ph reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify registered players via email or a prominent notice on the Platform, and update the "Last Updated" date at the top of this page.
Your continued use of the 989ph Platform following the posting of any revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how 989ph protects your personal data.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 989ph, please contact our Data Protection Officer:
Email: [email protected]
Live Chat: Available 24/7 via the 989ph Platform
Data Protection Officer, 989ph, Philippines
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your data privacy concern.
989ph processes all player data in compliance with the Philippine Data Privacy Act of 2012 (RA 10173). We never sell your data. We never share it without a lawful basis. If you have questions about how your data is used, contact us anytime at [email protected] — our team is available 24/7 to assist players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.
Your data is safe with us. Join over 500,000 Filipino players who trust 989ph for secure online casino gaming, instant GCash payouts, and 24/7 support.
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